In Depth  Instruction on Diagnostic punch time vs. work time.

Understanding & Reducing overlapping labor.

Technical writing.

Comprehensive coding.

Testimonials

Several years ago we asked BMW for some guidance on managing warranty processes and indexes. They quickly suggested Carol Walsh. Little did we know what a treasure we had found! Carol quickly evaluated our people and processes and took action to make immediate improvements. Ed McGill, Dealer Principal
BMW of Bridgeport & BMW of Ridgefield, CT

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